Items that are in stock at our Ireland warehouse are typically processed for shipment within two business days of your order. PLEASE NOTE: Inclement weather and other unforeseen circumstances can cause shipments to arrive later than expected, so please plan ahead and order early.

If an item is listed as backordered, it will ship when it's available. This can range from several weeks to several months depending on the product.

All orders are shipped via DHL or GLS, which offers delivery service Monday through Friday. All packages will need to be signed for upon delivery. We will not deliver to a business address on Saturday or Sunday.

All order cut-off times are subject to change.

Refusal of Delivery:

If you refuse delivery of any order you placed it will be returned to our warehouse. You will receive a refund for the merchandise and VAT, but not the shipping charges. Any additional shipping fees incurred by the return service to the warehouse will be your responsibility. 

Shipping Options:

We currently offer two shipping options - DHL and GLS.  For both carriers, delivery occurs 1 to 3 days after processing, excluding Saturday and Sunday. Please allow up to 2 working days for processing. It is required that all packages be signed for upon delivery.

Shipping Fees and Tax:

Shipping charges are calculated based on current negotiated rates with GLS and DHL.  The fees are determined per ship-to address, based on the total weight of the order. 


For orders placed outside the EU, please note that you are responsible for any import duties and clearance fees (where applicable) in your own country. We strongly suggest that you check with your local authorities for any applicable duties duties and clearance fees.